About our services

Modern wooden house with stone pathway and scenic mountain view.

At Action911, we bring over a decade of experience in restoration and remediation, helping homeowners and businesses recover from the unexpected. Whether it’s water, mold, fire, or biohazards, our team is trained, certified, and equipped to respond with speed and precision.

We don’t just restore properties — we restore peace of mind. Every service begins with a free inspection and consultation, ensuring you understand the scope of the issue and the steps we’ll take to resolve it. Here's what you can expect from each of our core services:

Water Damage Restoration

Water emergencies happen fast — and so do we. Whether caused by a burst pipe, roof leak, flooding, or appliance failure, water damage can begin affecting your property within minutes, leading to warping, mold growth, and structural deterioration.

Our Water Restoration Process:

  1. Rapid Response & Inspection – We arrive quickly to assess the situation, identify the water source, and evaluate the extent of the damage.

  2. Water Extraction – Using powerful pumps and vacuums, we remove all standing water to minimize damage and speed up drying.

  3. Structural Drying & Dehumidification – Industrial-grade air movers and dehumidifiers are deployed to dry walls, floors, and air spaces.

  4. Moisture Mapping & Monitoring – We use infrared and moisture detection tools to find hidden dampness and monitor drying progress daily.

  5. Cleaning & Restoration – Once dry, we clean and restore affected areas, from drywall and insulation to flooring and cabinetry.

With 10+ years of experience, we know how to handle both residential and commercial losses with the care, documentation, and precision insurers and clients expect.

Mold Remediation

Mold thrives in hidden places — under floors, behind walls, inside HVAC systems — and it can begin growing within 24–48 hours after water intrusion. Left untreated, it can compromise air quality and health.

Our Mold Remediation Process:

  1. Detailed Inspection & Moisture Detection – We identify the type and extent of mold, along with the source of moisture causing it.

  2. Containment & Air Filtration – We seal off affected areas and use HEPA air scrubbers to prevent spores from spreading.

  3. Safe Mold Removal – Using EPA-registered antimicrobial agents and industry protocols, we remove mold from surfaces and contents.

  4. Moisture Correction & Prevention – We fix the root cause (leaks, humidity, etc.) to prevent future outbreaks.

  5. Post-Remediation Testing – Upon request, we can coordinate third-party air quality testing to verify complete remediation.

With certified technicians and a commitment to safety, Action911 ensures your environment is clean, healthy, and mold-free — now and long-term.

Fire & Smoke Restoration

Fires don’t just destroy what they touch — they leave behind toxic residues, odors, and emotional trauma. Even a small kitchen fire can cause lasting damage if smoke and soot aren't professionally addressed.

Our Fire & Smoke Damage Process:

  1. Emergency Board-Up & Structural Assessment – We secure your property and assess both visible and hidden structural damage.

  2. Soot & Smoke Removal – Specialized cleaning agents and equipment remove acidic soot from surfaces before it causes permanent damage.

  3. Odor Elimination – We use ozone treatment and thermal fogging to neutralize smoke odors from walls, fabrics, and air ducts.

  4. Content Cleaning & Restoration – Salvageable belongings are cleaned, deodorized, and restored on-site.

Backed by years of experience working with adjusters and insurance companies, we help streamline your recovery from start to finish.

Biohazard Cleanup

Biohazard scenes — from trauma and crime scenes to sewage backups or infectious waste — require more than a mop and gloves. They demand specialized knowledge, strict safety protocols, and compassionate service.

Our Biohazard Cleanup Process:

  1. Hazard Assessment & Site Safety – We assess the scene, identify all hazards, and establish safety zones to protect occupants and workers.

  2. Containment & Removal – All biological materials are removed using OSHA- and EPA-compliant procedures.

  3. Sanitization & Disinfection – We apply hospital-grade disinfectants and use UV and fogging technology to eliminate pathogens.

  4. Deodorization & Air Filtration – Air scrubbers and filtration ensure odors and airborne contaminants are fully removed.

  5. Final Clearance & Compliance – We ensure the site is safe for reentry and provide documentation of cleanup for legal or insurance purposes.

With over 10 years of discreet, certified service, we handle these sensitive situations with care, respect, and attention to detail.